Cancellation and Refund Policy
We hope it doesn't come to this, but . . .
At TXdocs® we want you to stay with us for life - not because of a long term contract, but because you value and appreciate our products and services.
If you ever feel you are not getting more than your money's worth, or you feel you are not being treated fairly, you should be free to terminate your relationship with us. That's why we never ask you to sign a long term contract.
TXdocs subscriptions are charged monthly and are continuous from initial subscription until cancellation by written notification. You can cancel your subscription at any time, for any reason by notifying us during business hours prior to your next monthly charge. Normally, we will not provide a prorated refund for a partial month.
A request to cancel a subscription must be made in writing by email addressed to billing@txdocs.com or by U.S. mail addressed to TXdocs at the mailing address listed on our website.
Please keep in mind after your account is canceled, TXdocs will archive your data for a limited amount of time. If you should decide to restart your subscription and need access to your data, if we still have it available, there will be a $125 + tax data recovery fee.
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